Selecting a message from the Message list, or clicking on a message link in an email or text will display the message's detailed view.
At the top of the message window are buttons to:
Return to view the list of messages.
View the previous, "older", message.
View the next, "newer", message
Attachments (if any) are displayed at the bottom of the message.
If you're looking at a message you have sent, you can see if the recipient has read the message. Click on read status (just to the right of the To field) and you'll get a list of all recipients. Note this reflects messages read on the platform: we cannot determine if someone has read the message that was sent to their regular email.
Some messages generated by the platform help drive the work flow: there will be links within the message directing you to your next action, perhaps confirming a meeting date, or approving a request.and
Creating (or Replying to) Messages
Click on the New or Reply to compose a message. This creates a popup form which is further described in Creating Messages.